Delete your account
You can ask us to delete your Amaltash account from Settings once you're signed in. We'll delete what the law allows and tell you what we had to keep.
How to delete your account
Sign in, open Settings, and choose Delete account. Fill in the short form and submit it. You can do this in the app or on the web.
- iPhone and iPad: Settings → Delete account
- Android: Account → Delete account
- Web: Settings → Security → Delete account
How long it takes
We process deletion requests within 3–7 business days and email you when it's done, including which records we had to keep.
What we delete
Your profile and sign-in, your settings and preferences, and the strategies you created in Amaltash.
What we must keep, and why
Amaltash is a registered investment adviser. SEC Rule 204-2 requires us to keep certain records, such as the advice we gave you, our agreements, and our communications with you, for a set period after you close your account. If you have a brokerage account, Alpaca, our brokerage partner, keeps its records of that account under FINRA and SEC rules. We can't delete those records on request.
Can't sign in? Email privacy@amaltash.com from the email address on your account. We may need to verify your identity first.
For everything else about how we handle your data, see our Privacy Policy.