Our policy
What is your shipping policy?
We offer fast and secure shipping across the US. Orders are processed within 3-4 business days, with delivery times varying based on location. You will get a link to track your order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the US. Please use your tracking link for further details.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $50 within the US. Additional fees may apply for expedited shipping.
What is your return policy?
We offer a 10 day return policy on some jewelry boxes. The return shipping costs are borne by the customer. Please reach out to us at mittalcharvi@gmail.com with your order details to initiate a return.
Are returns free?
While returns are accepted, customers are responsible for return shipping costs unless the item arrives damaged or defective.
How should I care for my jewelry box?
To keep your jewelry box in top condition, use a soft cloth to wipe away dust and dirt regularly. For wooden or leather boxes, occasional polishing is recommended.
What materials are your jewelry boxes made of?
Our boxes are crafted from premium materials, including sustainably sourced wood, genuine leather, soft velvet, and durable crystal. Each box is designed for quality and longevity.
Are your boxes suitable for travel?
Yes, we offer portable designs perfect for travel. They are compact, secure, and easy to carry, ensuring your jewelry stays safe on the go.
What if my jewelry box arrives damaged?
If your order arrives damaged, please contact our customer support team within 48 hours. We’ll arrange a replacement or refund.